Ticket for a device that is not powering on has been raised - Ticket 8783 - picture / video has been provided
Camera: E04A20400798
SIM: 8935711001086242804
Vehicle: DT-15
Account: Oceana Gold
Ticket for a device that has not been connecting to network at all on has been raised. No logs after July 12th - Ticket 7999 - picture provided
Camera: E04A20400791
SIM: 8935711001086243182
Vehicle: CBN-7149
Account: Oceana Gold
Decided to RMA the cameras. Conversation carried in ticket Ticket 8783 where Ron provided the necessary details for pickup.
Link for pickup: https://www.dhl.com/ro-en/home/tracking.html?tracking-id=9099518794&submit=1
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